Shipping policy
SHIPPING COSTS AND METHODS
MALAYSIAN ORDERS
Skinpiens partners with reliable J&T Express, NinjaVan and Pos Laju couriers to deliver our high-quality products to your doorstep.
|
Zone |
Order Total |
Delivery Fee |
|
Peninsular/West Malaysia |
Orders RM 0 - RM 99.99 Orders RM 100 and above |
RM 8 FREE |
|
East Malaysia (Sabah & Sarawak) |
Orders RM 0 - RM 99.99 Orders RM 200 and above |
RM 12 FREE |
All orders will be processed within 1-2 working days to ensure you can experience the benefits of our expertly-formulated products as soon as possible. We also process orders on Saturdays. Once shipped, your order will arrive within three business days.
**During special sales periods, order processing will take between 2-4 working days. We appreciate your continued support and strive to provide the fastest shipping available for you.
INTERNATIONAL ORDERS
|
Zone |
Order Total |
Delivery Fee |
|
Singapore |
Orders RM 0 -RM 99.99 (about SGD 29)
|
RM 40 |
|
Orders RM 100.00 (about SGD 29) and above
|
RM 40 |
|
|
Brunei, Cambodia, China, Hong Kong, Indonesia, Macao, Myanmar, Nepal, Philipines, Sri Lanka, Taiwan, Thailand and Vietnam |
Orders RM 0 - RM 599.99
|
RM 75 |
|
Orders RM 600 and above
|
FREE |
|
|
India, Japan, Maldives and South Korea |
Orders RM 0 - RM 749.99
|
RM 85 |
|
Orders RM 750 and above
|
FREE |
|
|
Rest of the World |
Flat Rate
|
RM 150 |
You should always have access to effective skincare and essential supplements, no matter where.
For our international customers, we work with reputable couriers—UPS, DHL Express, TNT Express, SF Express, Aramex, and International Air Parcel by Pos—providing tracked delivery right to your doorstep. Delivery typically takes 3-6 business days.
Please note, we cannot ship to PO boxes and are not responsible for any taxes, duties, or customs/brokerage fees. If you have any shipping-related concerns, please feel free to contact us for assistance.